Gift cards are nonrefundable and never expires. Only redeemable online through our shop.
**Please Note: Due to the handmade nature of our products, variations in design, size, and color may occur.We accept payment in the form of MasterCard, Visa, Discover, American Express and Paypal.
DOMESTIC SHIPPINGAll domestic orders are shipped USP and do require SIGNATURE for all items upon delivery. If you need a rug to get to you faster than ground shipping please email us at hello@SoukandSoul.com and we will get you a custom shipping quote. All orders are shipped within 5-7 business days from the time the payment and shipping information is received. Once the order is shipped, you will receive an email confirmation with the tracking number.
After the package is delivered to your door step, Souk & Soul is not responsible to what happens to it from that point forward. If you would like to set up signature confirmation, you may do that yourself after you receive the tracking information.